101 Small Business Marketing Activities

One universal small business goal is to sell the business's products and services. This is usually best accomplished by positioning the business in front of the target audience, and offering something they can't refuse or find elsewhere.

To this end, one of the smartest things a small business owner can do for their business is take the time to develop a small business marketing plan that will set them apart from the competition. A marketing plan clearly outlines how you will reach your ideal customers by effectively implementing your marketing strategy.

There are thousands of ways you can promote your small business. With the right mix of activities, you can identify and focus on the most effective marketing tactics for your small business. Here is a list of 101 small business marketing ideas to get you thinking about all of the different ways you can promote your business.

Do you have an idea of your own not listed here? Add it under Comments.

Marketing Planning

1. Update or create a marketing plan for your business.
2. Revisit or start your marketing research.
3. Conduct a focus group.
4. Write a unique selling proposition (USP).
5. Refine your target audience and niche.
6. Expand your product and service offerings.

Marketing Materials

7. Update your business cards.
8. Make your business card stand out from the rest.
9. Create or update your brochure.
10. Create a digital version of your brochure for your website.
11. Explore a website redesign.
12. Get creative with promotional products and give them away at the next networking event you attend.

In-Person Networking

13. Write an elevator pitch.
14. Register for a conference.
15. Introduce yourself to other local business owners.
16. Plan a local business workshop.
17. Join your local chamber of commerce.
18. Rent a booth at a trade show.

Direct Mail

19. Launch a multi-piece direct mail campaign.
20. Create multiple approaches, and split test your mailings to measure impact.
21. Include a clear and enticing call to action on every direct mail piece.
22. Use tear cards, inserts, props and attention-getting envelopes to make an impact with your mailings.
23. Send past customers free samples and other incentives to regain their business.

Advertising

24. Advertise on the radio.
25. Advertise in the Yellow Pages.
26. Advertise on a billboard.
27. Use stickers or magnets to advertise on your car.
28. Take out an ad in your local newspaper.
29. Advertise on a local cable TV station.
30. Advertise on Facebook.
31. Advertise on LinkedIn.
32. Buy ad space on a relevant website.
33. Use a sidewalk sign to promote your specials.

Social Media Marketing

34. Get started with social media for business.
35. Create a Facebook page.
36. Get a vanity URL or username for your Facebook page.
37. Create a Twitter account.
38. Reply or retweet someone else on Twitter.
39. Setup a Foursquare account for your business.
40. List your business on Google Places.
41. Start a business blog.
42. Write blog posts on a regular basis.
43. Start social bookmarking your online content.
44. Create a Groupon.

Internet Marketing

45. Start a Google Adwords pay-per-click campaign.
46. Start a Microsoft adCenter pay-per-click campaign.
47. Comment on a blog post.
48. Record a video blog post.
49. Upload a video to YouTube.
50. Check your online directory listings and get listed in desirable directories.
51. Set up Google Analytics on your website and blog.
52. Review and measure your Google Analytics statistics.
53. Register a new domain name for a marketing campaign or a new product or service.
54. Learn more about local search marketing.
55. Track your online reputation.
56. Sign up for the Help a Reporter Out (HARO) email list.

Email Marketing

57. Create an email opt-in on your website or blog.
58. Offer a free download or free gift to make people willing to add their email address to your list.
59. Send regular emails to your list.
60. Start a free monthly email newsletter.
61. Use A/B testing to measure the effectiveness of your email campaigns.
62. Perfect your email signature.
63. Add audio, video and social sharing functionality to your emails.

Contests, Coupons and Incentives

64. Start a contest.
65. Create a coupon.
66. Create a "frequent buyer" rewards program.
67. Start a client appreciation program.
68. Create a customer of the month program.
69. Give away a free sample.
70. Start an affiliate program.

Relationship Building

71. Send out a customer satisfaction survey.
72. Ask for referrals.
73. Make a referral.
74. Help promote or volunteer your time for a charity event.
75. Sponsor a local sports team.
76. Cross-promote your products and services with other local businesses.
77. Join a professional organization.
78. Plan your next holiday promotion.
79. Plan holiday gifts for your best customers.
80. Send birthday cards to your clients.
81. Approach a colleague about a collaboration.
82. Donate branded prizes for local fundraisers.
83. Become a mentor.

Marketing with Content

84. Plan a free teleconference or webinar.
85. Record a podcast.
86. Write a press release.
87. Submit your press release to various distribution channels.
88. Rewrite your sales copy with a storytelling spin.
89. Start writing a book.

Marketing Help

90. Hire a marketing consultant.
91. Hire a public relations professional.
92. Hire a professional copywriter.
93. Hire a search engine marketing firm.
94. Hire an intern to help with daily marketing tasks.
95. Hire a sales coach or salesperson.

Unique Marketing Ideas

96. Get a branded tattoo.
97. Create a business mascot to help promote your brand.
98. Take a controversial stance on a hot industry topic.
99. Pay for wearable advertising.
100. Get a full-body branded paint job done on your company vehicle.
101. Sign up for online business training to revamp, expand and fine tune all of your marketable skills.

There are many more than 101 small business marketing ideas. Do you have an idea not listed here? Add your small business marketing idea to the list.

PHANTOM POWER
Marketing by Design
www.phantompower.co  

Contributions by Alyssa Gregory

10 Keys to More Effective Social Media Marketing

A recent Econsultancy report revealed that 86% of more than 800 companies surveyed plan social media budget bumps in the coming year.  Clearly, social media marketing (SMM) is working its way into company marketing plans more than ever.  SMM is just as important to the smaller company looking rto market more on a shoestring as it is to a large one.  SMM gives businesses of any size an equal voice (or at least the chance to compete equally), which is something that traditional marketing doesn’t offer.

Studies have shown that even more so than television, today’s consumers are turning to blogs and social networking sites for the latest news, reviews, and opinions.  Your customers want to have a relationship with you.  They’re blogging about their favorite products and live-tweeting customer service experiences, for better or worse.

10 Keys to More Effective Social Media Marketing:

1.  Find out where your customers (and competitors) are and set up shop.

Odds are, your customers are already discussing your brand on social networks, whether you’re aware of it or not.  Just do a few simple Google, Facebook, or Twitter searches on your brand or product names to find out who’s talking about it and where.  Prioritize your social media efforts by giving the most attention to the places where buzz about your brand is the heaviest.

2.  Build one-on-one relationships.

It’s a simple concept, but one many companies fail to grasp.  By its very nature, social media marketing is about communicating and connecting with individual users, not one-way messaging to the masses.  Marketing your brand takes the form of meaningful conversations, answering questions, sharing information, giving honest feedback, and reaching out to potential advocates.

3.  Put a human face on it.

Social media is not about communicating behind a nameless, faceless logo.  People want to know who they’re interacting with; that there’s a real person behind the wheel, flaws and all.

4.  Engage through content.

If you plan to get serious about social media marketing, know that it requires constant care and feeding, and that feeding comes most often in the form of content: industry news, how-to videos, new product previews or reviews, unique offers, podcasts, tweets from conferences, and other brand-centric content that keeps followers interested.

5.  Keep it current.

Though blog posts, videos, and other forms of content can have a long shelf life, social media marketing is very much about the here and now.  What’s current?  What are the issues facing your industry?  What’s making news?  Can you influence the news?  What can we comment upon and answer questions about?  The more in-the-moment you can engage, the higher your visibility is likely to be, and visibility is the flashy lure that attracts more fish.

6.  Be realistic about resources.

Know that all of this content, care and feeding will require a lot of time and commitment.  Don’t bit off more than you can chew.  An untended social media effort feels half-baked to users and is almost worse than having none at all.

7.  Set actionable goals and have a plan.

Regardless of who within your organization handles the day-to-day social media, their efforts should be led by specific goals.  How much time will they commit to social media marketing?  How often will they interact within each community or channel?  What will it take to generate new content?  Set objectives, develop action plans, and track milestones for measuring progress.  We recently announced the launch of our new Social Media Strategy service, which helps brands do exactly that.

8.  Proactively monitor reactions to your brand.

This kind of “reputation management” gives you a window into what people are saying about your company, your industry, your products, and even competitors.  Monitoring can be as simple as setting up Google Alerts, and there are many free or low-cost social media monitoring tools.  There’s no shortage of paid, more robust solutions, either, which are a must for big brands and large organizations.

9.  Measure your efforts.

Yes, social media marketing can be measured!  Start by looking at your web analytics and focusing on things like traffic from social media sources and engagement metrics.  Once you have established goals, (see #7) you’ll know better what tools will help you measure those outcomes.

10.  Learn from your experiences.

Social media marketing requires a lot of changing on the fly.  Be prepared to adapt your action plan to the results you’re getting (or not getting).  Don’t think of poor results as failure because with social media marketing, you need to be learning all the time—even when things don’t turn out exactly as you’d have liked them to.

PHANTOM POWER
Marketing by Design
www.phantompower.co

Source: Web Ad.vantage

What is The Social Funnel?...

And Why You Need to Build One.

Social media channels increasing the venues of choice for consumers to collect information and connect with brands, presents a strategic opportunity for companies to create a “Social Funnel” above the traditional marketing and sales funnel – where consumers take the lead in finding information and content that ultimately drives brand preference and sales.
 
In Winning the Consumer Decision Journey, McKinsey & Company’s David Court shares that, in the new social and digital age, “the path to purchase and loyalty is now complex, iterative, and dynamic.” In this new environment, creating a Social Funnel allows brands to identify and have access to buyers long before the buying process begins.

The Social Funnel Defined

The Social Funnel is a dynamic collection of consumer activity across social media channels, which sits on top of the traditional marketing and sales funnel. Developing a Social Funnel requires a systematic process of identifying and capturing consumer interactions across a variety of social media channels, aggregating this activity in a social customer relationship management (SCRM) infrastructure, and continually mining this insight to deliver relevant content to the right social profile at the right time. The chart below describes the Social Funnel and its tie to the traditional marketing and sales funnel:

To be effective, Social Funnels need to be tightly integrated with traditional customer relationship management (CRM) systems to create a 360-degree view of a prospect to allow marketers to nurture this relationship over time using a combination of social and traditional, experts agree that this integration holds a lot of potential. “Integrating social deeper into existing CRMs is going to be very popular in 2011 – we expect to see a growing number of brands tying customer records to public social profiles and bread crumbs”, says Nathaniel Perez, head of social experience at SapientNitro.

The integration of social media with the traditional funnel is one of the key priorities for brands in 2011. Although only 6% of companies today report that they fully integrate social with traditional marketing funnels

David Berkowitz, senior director of emerging media and innovation for digital marketing agency 360i, agrees but tempers things by saying that “we are still early in the process but tying social profiles to CRM systems will be big.”

We see a growing number of companies starting to tie social profiles to their CRM systems. As this process continues to evolve, we expect to see social media becoming more of a critical component throughout the entire customer lifecycle. Systems that support the integration of social with CRM will increase in adoption over the course of the next 12 to 18 months, giving organizations the ability to seamlessly combine data from multiple systems easily and efficiently.

 

PHANTOM POWER
Marketing by Design
http://www.phantompower.co/


Source: MarketingSherpa Benchmark Report: 2011 Social Media Marketing

What are your top 3 favorite social networks?

"A cord of three strands is not easily broken."

That's applicable where social networking is concerned as well. It's a matter of strengthening your social graph. Being networked with a given individual in three different places makes for a strong connection.

More and more business professionals are using social networks to build relationships, meet new contacts, and market themselves. For the uninitiated, however, diving into the virtual meet-and-greet can be daunting. Where to begin?

LinkedIn

For first-time users, the answer is LinkedIn. LinkedIn is your business suit. Developed specifically for business, the site doesn’t run the risk of blurring your professional life with your private one; and with more than 25 million users, it serves virtually every industry and profession.

While LinkedIn is not very conversational in its orientation, having a profile there has become expected. LinkedIn lends a degree of professional credibility. It is also the site that requires the least amount of upkeep.

Facebook

Now Facebook... that's business casual. Facebook allows more of a 360-degree view of you, combining both professional and personal sides. Plus, it's a more conversational platform.

Twitter

Twitter is cocktail hour. Think of after hours social networking events and you've got Twitter. It's the most informal of the three and allows for the greatest degree of conversation.

It's not enough that you have a presence on each of these sites, but that you leverage your presence to connect with others who are also present on each. Social media is about being "social." Each platform offers its own distinctive advantages, but it takes all three to build the strongest connection. Plus, it gives you ubiquity. You're everywhere!

PHANTOM POWER
Marketing by Design
http://www.phantompower.co/